Quick wins for a faster PC:
Clear out junk files and repair common Windows errorsFree Scan →Fix the driver behind crashes, sound loss and screen glitchesFind Drivers →Repair Windows errors before they cause bigger problemsFix Now →Amazon Prime Video’s closed captions are controlled from the playback menu, but the exact route depends on where you are watching. On a computer, phone, tablet, Fire TV, smart TV, streaming box, or game console, start the video and look for the Closed Caption or Subtitles icon. Select a language to turn captions on, or choose the off option to remove them.
If the icon is missing, the title may not include a subtitle or caption track. Availability also varies by language, device, and individual documentary or film.
Turn captions on or off in a web browser
- Open Prime Video and start the documentary or other title.
- Move the pointer over the video to display the playback controls.
- Select the Closed Caption or Subtitles icon.
- Choose the available subtitle or caption language to turn captions on. To remove them, open the same menu and select the off option.
Some supported browsers and devices also show Subtitles Settings. These controls can include text size, text color, and preset caption styles. The options shown are not identical for every title or device.
Use the Prime Video app on a phone or tablet
- Start playback in the Prime Video app.
- Tap the screen if the playback controls are hidden.
- Tap the Closed Caption or Subtitles icon.
- Select a caption or subtitle track. Select the off option when you want to disable it.
This procedure applies to supported phones and tablets, including Fire tablets. A title may offer captions on one device but not another, so the absence of a track is not necessarily an account problem.
Do these 3 things before closing this tab:
1Fix the driver behind crashes, sound loss and screen glitches2Repair Windows errors before they cause bigger problems3Scan for outdated or missing drivers - takes under a minute#1 Best Overall
- Advanced 4K streaming - Elevate your entertainment with the next generation of our best-selling 4K stick, with improved streaming performance optimized for 4K TVs.
- The newest Fire TV experience (2026) – Our biggest update to Fire TV has a new, modern design that gets you to your entertainment fast. Browse dedicated content categories, pin more of your favorite apps, and get personalized recommendations from Alexa+. Spend less time scrolling, and more time watching.
- Cloud gaming, no console required – Stream Call of Duty: Black Ops 7, Hogwarts Legacy, Outer Worlds 2, Ninja Gaiden 4, and hundreds of games on your Fire TV Stick 4K Select with Xbox Game Pass and Luna via cloud gaming. Xbox Game Pass subscription and compatible controller required. Each sold separately.
- Smarter picks with Alexa+ – Getting to what you love has never been easier. Press the voice remote button and talk naturally to find what to watch across your apps, manage your smart home, or dive into virtually any topic.
- Wi-Fi 6 support - Enjoy smooth 4K streaming, even when other devices are connected to your router.
Change captions on a smart TV, streaming box, or game console
- Start the title.
- Open the playback controls. If the menu does not appear, press Enter on the remote, or the equivalent button on your game controller.
- Select the Closed Caption or Subtitles icon.
- Choose the language or caption track you want. Select the off option to turn captions off.
On some connected devices, you can choose a track before playback. From the title’s Overview screen, press Up, then Right, and select Subtitles. The Closed Caption or Subtitles icon indicates that the title has caption or subtitle options.
Roku: turn captions on or off in device settings
Roku also provides a system-level caption control:
- Press Home on the Roku remote.
- Scroll to Settings.
- Select Accessibility or Captions.
- Choose Captions mode.
- Select when captions should appear, including On or Off.
Roku does not support Prime Video subtitle presets. To change caption appearance, edit the caption presets in the Roku device’s own Settings menu rather than looking for those controls inside Prime Video.
Rank #2
- Upgrade your TV, instantly – Fire TV Stick HD is our fastest HD streaming stick ever, with a streamlined navigation that jumps straight to your movies, shows, and live TV. Take your entertainment on the go with the new ultra-portable profile. And watch it all come to life with crisp Full HD and Wi-Fi 6 support.
- The newest Fire TV experience (2026) – Our biggest update to Fire TV has a new, modern design that gets you to your entertainment fast. Browse dedicated content categories, pin more of your favorite apps, and get personalized recommendations from Alexa+. Spend less time scrolling, and more time watching.
- All your apps in one place – Prime Video, Netflix, YouTube, Disney+, Apple TV, HBO Max, Hulu, Peacock, Paramount+, and thousands more. It’s easy to find what to watch from hundreds of thousands of movies and TV episodes, including free, ad-supported content. Subscription fees may apply.
- Our most portable stick – Thin and light, without extra clutter. Connects directly to your TV's HDMI port without blocking other ports.
- Easier than ever to set up – Now with Direct Power, it's powered by your TV with the included USB-C cable and eliminates the need for a wall adapter.
Apple TV
Prime Video on Apple TV uses an alternate procedure rather than the standard connected-device instructions. While the video is playing, press Play/Pause to show the playback controls, then navigate to Subtitles and choose the desired setting.
Apple TV also includes broader subtitle preferences:
Free tools Windows power users keep installed
One-click scans. No signup required.
Rank #3
- Essential 4K streaming – Get everything you need to stream in brilliant 4K Ultra HD with High Dynamic Range 10+ (HDR10+).
- The newest Fire TV experience (2026) – Our biggest update to Fire TV has a new, modern design that gets you to your entertainment fast. Browse dedicated content categories, pin more of your favorite apps, and get personalized recommendations from Alexa+. Spend less time scrolling, and more time watching.
- Make your TV even smarter – Fire TV gives you instant access to a world of content, tailor-made recommendations, and Alexa, all backed by fast performance.
- All your favorite apps in one place – Experience endless entertainment with access to Prime Video, Netflix, YouTube, Disney+, Apple TV+, HBO Max, Hulu, Peacock, Paramount+, and thousands more. Easily discover what to watch from hundreds of thousands of movies and TV episodes (subscription fees may apply), including free, ad-supported content.
- Getting set up is easy – Plug in and connect to Wi-Fi for smooth streaming.
- Settings → Video and Audio → Audio → Subtitle Language sets the default subtitle language.
- Settings → Video and Audio → Automatic Subtitles controls automatic subtitles.
On an Apple TV 3rd generation, hold Select on the remote for three seconds while the video is playing to display the Subtitles tab.
Why the caption option is missing
| What you see | Likely explanation | What to try |
|---|---|---|
| No Closed Caption or Subtitles icon | The title does not have a caption or subtitle track for that device or region. | Check another title, or verify the title’s available languages before playback. |
| The controls are not visible | Playback controls are hidden. | Tap the video on a phone or tablet; move the pointer on a computer; press Enter or the equivalent controller button on a connected device. |
| Only some languages appear | Language availability is title-specific. | Choose from the tracks listed for that title. Prime Video does not provide every language for every program. |
| Captions look different on another device | Styling features depend on the device and app. | Check Subtitles Settings in Prime Video, or the accessibility and caption settings on Roku or another connected device. |
Captions, subtitles, and audio descriptions are separate
Prime Video may list subtitles, closed captions, and audio-description tracks as separate options. Subtitles generally translate spoken dialogue, while closed captions can also identify relevant sounds and speakers. Audio descriptions narrate visual information and are not a caption setting. The available combination depends on the title and playback device.
Rank #4
- The newest Fire TV experience (2026) – Our biggest update to Fire TV has a new, modern design that gets you to your entertainment fast. Browse dedicated content categories, pin more of your favorite apps, and get personalized recommendations from Alexa+. Spend less time scrolling, and more time watching.
- Elevate your entertainment experience with a powerful processor for lightning-fast app starts and fluid navigation.
- Smarter picks with Alexa+ – Getting to what you love has never been easier. Press the voice remote button and talk naturally to find what to watch across your apps, manage your smart home, or dive into virtually any topic.
- Enjoy the show in 4K Ultra HD, with support for Dolby Vision, HDR10+, and immersive Dolby Atmos audio.
- Fire TV Ambient Experience lets you display over 2,000 pieces of museum-quality art and photography.
There is no universal Prime Video switch
Older instructions sometimes direct viewers to Account & Settings for a single account-wide caption switch. That is not the current general method. Prime Video’s documented procedure is to change captions from the playback controls, while Roku and Apple TV may apply their own device-level settings. If captions keep returning, check the settings on the device where you watch rather than assuming there is one Prime Video account setting controlling every screen.
FAQ
How do I turn on subtitles on Amazon Prime Video?
Start the video, open the playback controls, select the Closed Caption or Subtitles icon, and choose an available subtitle or caption track.
Best Value
- HD streaming made simple: With America’s number 1 TV streaming platform,* exploring popular apps—plus tons of free movies, shows, and live TV—is as easy as it is fun. *Based on hours streamed—Hypothesis Group
- Compact without compromises: The sleek design of Roku Streaming Stick won’t block neighboring HDMI ports, and it even powers from your TV alone, plugging into the back and staying out of sight. No wall outlet, no extra cords, no clutter.
- No more juggling remotes: Power up your TV, adjust the volume, and control your Roku device with one remote. Use your voice to quickly search, play entertainment, and more.
- Shows on the go: Take your TV to-go when traveling—without needing to log into someone else’s device.
- TV, simplified: With setup that only takes minutes, a simple-to-navigate Home Screen, and an uncluttered remote control that does all you need—Roku makes it easier to watch the TV you love.
How do I turn off closed captions on Prime Video?
During playback, open the Closed Caption or Subtitles menu and select the off option. On Roku, you can also use Home → Settings → Accessibility or Captions → Captions mode → Off.
Why does Prime Video not show a CC or subtitle icon?
The title may not include captions or subtitles for your device, region, or selected version. Caption and language availability varies by title and device.
Can I change the caption size and color?
Some supported devices expose text size, color, and preset styles under Subtitles Settings. Roku manages caption appearance through its own device settings and does not support Prime Video subtitle presets.
The Bottom Line
For most Prime Video devices, start playback, reveal the controls, select Closed Caption or Subtitles, and choose a track or the off option. Roku and Apple TV add device-specific settings, and no caption control can appear when the title has no compatible caption or subtitle track.
What’s actually slowing this PC down?
Pick the symptom - the matching free tool is one click away.
Quick Recap
Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.
