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Repair common Windows errors and clear accumulated junk for a smoother, more stable PC - no reinstall needed.Free scan · no reinstallStart by finding which connection is failing: does your encoder disconnect from Restream, or does Restream stay connected while delivery to YouTube drops? Test a direct YouTube stream if you can. If that also disconnects, check YouTube eligibility and settings and your network; if it works, focus on Restream, channel authorization and encoder settings. Restream’s support guidance is general: it does not establish an India-specific ISP or routing cause, so the steps below apply to Indian viewers without assuming one.
First identify where the stream drops
- Check the encoder or browser. Note whether OBS loses its connection to Restream, or Restream Studio reports a problem.
- Check Restream’s destination status. If the source stays connected but the YouTube destination disconnects, investigate the YouTube channel connection and destination path.
- Try a direct YouTube stream. Restream recommends this as a way to isolate a YouTube destination problem. If direct YouTube streaming fails too, check YouTube live eligibility and settings, then the local network. If direct streaming works while Restream delivery fails, concentrate on Restream’s connection, channel authorization and encoder setup.
Change one thing at a time and run a short test before returning to a full programme. This makes it easier to see which change affected the reconnects.
Check OBS settings and the stream key
For an OBS-to-Restream setup, Restream Help Center’s 2026 setup guidance recommends confirming the Restream account or service and stream key, using CBR rate control, and setting the keyframe interval to two seconds. OBS can use the automatically selected Restream server or a manually selected region.
- In OBS, open Settings → Stream and confirm the service/account and stream key are the intended Restream connection. If you replace a key, update it in the encoder as well.
- Open Settings → Output and set rate control to CBR.
- Set the keyframe interval to 2 seconds, as recommended by Restream for OBS.
- If using a manually selected Restream server, test the automatic selection or another available region. A server change is a diagnostic, not a guaranteed fix.
Restream’s 2026 YouTube guidance recommends a two-second keyframe interval and gives four seconds as the maximum. Use two seconds when possible.
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Match bitrate to your actual upload connection
A stream can reconnect when its bitrate exceeds what the connection can sustain consistently, even if a speed test briefly reports a higher result. Restream Help Center’s YouTube guidance gives a rule of thumb: keep stream bitrate at or below half of upload speed. It also says appropriate YouTube settings depend on resolution and frame rate, so there is no single bitrate that suits every Indian network or stream.
- Measure upload capacity under the conditions you will stream in, preferably when the connection is busy as it usually is.
- If upload speed fluctuates, lower bitrate first; if needed, reduce resolution or frame rate so the connection has headroom.
- Make a short test at the revised settings and watch for dropped frames or destination disconnects before relying on them for a long broadcast.
Check the network route and required ports
Restream says connection errors may involve the network, a firewall or a web security gateway. Its 2026 network guidance lists the following ports by connection type. Check only the row that matches your setup; opening unrelated ports is not a useful troubleshooting step.
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| Connection in use | Restream-listed network requirement |
|---|---|
| RTMP or RTMPS encoder connection | TCP 1935 |
| SRT encoder connection | UDP 2010 |
| Restream Studio browser traffic | HTTPS/WebSocket over 443 |
| Restream Studio UDP traffic | UDP 3478 and 3479 |
If you are on a managed office, campus or shared network, ask its administrator whether the applicable traffic is filtered. If the issue appears on your home connection, ask your ISP whether the relevant protocol or traffic is restricted. These are checks for possible network filtering, not evidence that Indian ISPs generally block Restream.
Try a more stable local connection
Where your equipment supports it, test over Ethernet instead of Wi-Fi. Restream notes that a wired connection can improve mobile-streaming stability, but it is not a guaranteed remedy for a Restream-to-YouTube reconnect loop. Mobile-data throttling or data caps can also cause network problems. If a wired test does not change the symptom, return to the connection split and settings checks rather than assuming the cable or router is at fault.
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If only YouTube disconnects, repair the channel connection
When the encoder remains connected to Restream but YouTube does not, verify that live streaming is enabled for the YouTube channel and that Restream is authorized for the correct account. Restream’s Help Center suggests removing and re-adding the YouTube channel and resetting the YouTube stream key for persistent YouTube problems.
- Confirm you have selected the intended YouTube channel/account in Restream and that the channel is eligible to livestream.
- Remove the affected YouTube destination from Restream, then authorize and add it again.
- Reset the YouTube stream key if the problem persists, and update the key in whichever encoder or Restream workflow uses it.
- Test with a newly created YouTube event if the existing event continues to fail.
Restream also warns that events created in YouTube’s mobile app are mobile-only and may fail through Restream. Use an event that is compatible with the Restream workflow rather than trying to route a mobile-only event through it.
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Prevent dead air while you investigate
Restream’s disconnect protection can play fallback video for RTMP or SRT streams on Business and custom Enterprise plans. It must be configured before going live; the fallback playback options listed by Restream are 5, 15 or 30 minutes. This is continuity protection, not a repair for the cause of repeated disconnects.
Restream’s backup streaming setup requires two encoders. It recommends two separate network connections, since one shared connection can take both feeds down. Backup streaming is listed for custom Enterprise plans. Check Restream’s current plan terms and setup instructions before relying on either feature.
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Common symptoms and next checks
| Symptom | Likely area to investigate | Next check |
|---|---|---|
| OBS disconnects from Restream | Encoder configuration or network path to Restream | Verify account/key, CBR and two-second keyframes; check the applicable network port and test another available ingest selection. |
| Restream stays connected but YouTube drops | YouTube authorization, channel eligibility, event or key | Test direct YouTube streaming, then reauthorize the channel and reset/update the key if needed. |
| Direct YouTube and Restream both drop | Local network or YouTube-side setup | Check live eligibility and settings, then test a lower bitrate/resolution and a more stable network. |
| Only Studio fails on a managed network | Browser traffic or network security filtering | Ask the administrator to check HTTPS/WebSocket 443 and Studio UDP 3478/3479. |
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