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24/7 streaming

How to Pin a Message in Chat During a 24/7 YouTube Stream

Pin a message from live chat’s More menu. The channel owner controls the single creator pin; viewer-purchased Super Chats are separate and appear above it.

By DocumentaryTube Team 3 min read
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During an active YouTube live stream or Premiere, open live chat, find the message, select More, then choose Pin. Only the channel owner can pin a message, and only one creator-pinned message can be active at a time. A Super Chat is a separate, viewer-purchased highlight; it does not need a creator pin to appear above pinned messages.

Pin a message from desktop

  1. Open the active YouTube live stream or Premiere and its live chat.
  2. Find the message you want to keep visible. It can be yours or a viewer’s.
  3. Open More on that message and select Pin.
  4. To remove the pin, open More on the pinned message and select Unpin. Pinning a different message replaces the current pin.

YouTube’s instructions are in Use Live Chat during your live stream or Premiere.

Pin a message from the YouTube mobile app

  1. Open the active stream in the YouTube app and go to live chat.
  2. Find the message you want to pin.
  3. Tap More, then tap Pin.

YouTube’s mobile directions begin from creating a mobile live stream, but identify the message as one you or a viewer posted. The channel-owner-only permission and one-pin limit apply on mobile too. See YouTube’s live chat instructions.

Super Chat and a pinned message are different

Feature Who starts it What it does How it appears
Super Chat A viewer buys a highlighted message. Highlights the viewer’s message; how long it stays at the top depends on the amount spent. Super Chats appear above creator-pinned messages.
Creator pin The channel owner selects a message and pins it. Keeps one chosen chat message pinned; pinning another replaces it. Appears below Super Chats.

You do not have to pin a paid Super Chat to make it stand out. YouTube explains the paid feature in its Super Chat & Super Stickers tips and Super Chat management guidance.

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Who can pin, and what moderators can do

YouTube identifies the channel owner as the role that can pin or unpin a message; moderators cannot use the pin control. Moderators can still help manage chat, including removing messages, putting users in timeout, hiding users, and reviewing held messages. Managing moderators have additional chat settings, but YouTube says they do not have access to Live Control Room or YouTube Studio. See YouTube’s guidance on moderating live chat and moderation tools on a computer.

For a continuous stream, arrange for the channel owner to be available when a pin needs to change if the person operating chat is only a moderator. That is a practical consequence of YouTube’s role permissions, not a separate platform requirement.

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Check Super Chat eligibility

Super Chat and Super Stickers are available only to eligible creators and eligible streams. YouTube lists creator location and compliance with fan-funding requirements and terms among the conditions. Super Chats are unavailable on age-restricted, unlisted, private, made-for-kids, and YouTube Giving fundraiser videos, and when live chat or comments are turned off. Check the channel’s Earn area in YouTube Studio for feature access; availability should not be assumed. See YouTube’s eligibility, availability, and policies.

What changes on a 24/7 stream

The pin command is documented as a live-chat control; YouTube’s reviewed guidance does not say that pinning stops working after a stream has run for a particular number of hours. Long streams do have separate archive and playback limits: YouTube warns that streams exceeding 12 hours may not be captured at all, and DVR rewind may be limited or unavailable for streams longer than 12 hours. Do not promise viewers a complete replay or a full rewind window for an uninterrupted 24/7 broadcast. See YouTube’s guidance on archiving live streams and DVR on live streams.

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