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Log in to Disney+ on a phone, tablet, or computer
- Open the Disney+ app, or go to the Disney+ website in a browser.
- Select Log In.
- Enter the email address connected to your Disney+ subscription and select Continue.
- Enter your password and select Log In.
Your Disney+ credentials are your MyDisney credentials. In other words, use the same email address and password you use for the Disney account connected to the subscription—not a separate password created only for the Disney+ app.
Log in to Disney+ on a smart TV or game console
The TV version of Disney+ usually uses a code-based setup:
- Open the Disney+ app on your smart TV, streaming device, or game console.
- Select Log In. An eight-digit code should appear on the screen.
- Using a phone or computer, go to DisneyPlus.com/begin.
- Enter the eight-digit code shown on the TV.
- Enter the email address and password for your Disney+ account.
- Select Start Streaming.
The TV app should update automatically after the code and account details are accepted. If the code expires or is rejected, return to the Disney+ app and generate a new one rather than repeatedly trying the old code.
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- Works with your Roku device: Roku Voice Remote works with all Roku TV models, Roku audio products, and most Roku players*
Another TV login option: a six-digit email code
Some TV-connected devices offer a different verification method. After selecting Log In, enter the email address for the account. Disney may send a six-digit, one-time code to that email address. Enter the code on the device to finish signing in.
The emailed code expires after 15 minutes. If it does not arrive, check the spam or junk folder and select Resend. If the device offers it, choose Log in with password to use the regular password workflow instead.
If you do not know your Disney+ password
- On the sign-in screen, select the login-help option, such as Having trouble logging in? Send a one-time code.
- Enter the email address associated with your Disney+ account.
- Check that email account for Disney’s six-digit verification code.
- Enter the code before it expires. The recovery code is valid for 15 minutes.
- Create a new password and use it to sign in.
Check your spam or junk folder if the message is missing. You can also select Resend, but use the newest code when more than one message arrives.
Changing your Disney+ password also changes the MyDisney password used by other Walt Disney Family Company services. Conversely, if you recently changed the password through another Disney service, your previous Disney+ password may no longer work.
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- 【Compatibility Models】Blue Voice Replacement remote for Google TV & Chromecast 4K/HD,for Google TV Streamer(4k),Universal G9N9N, GA01920-US, GA01923-US, GA01919-US, GA02463-US, GA01409-US, GA02464-US
- 【Incompatible Devices】NOT Compatible with Google Chromecast lst Gen, NOT for Google Chromecast 2nd Gen, NOT for Google Chromecast 3rd Gen, NOT for Chromecast Ultra, NOT for Chromecast Audio
- 【Quick Pairing】Pair your new blue remote: ①Press the pairing button on your device; ②Press and hold the"Back" and "Home" buttons simultaneously for 10 seconds until the LED on your new remote starts flashing
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- 【Channel Buttons】The replacement remote for Google Chromecast TV , featrues 2 popular streaming buttons ( for NFLX、YouTube) to quick access to the entertainment. Just install 2x AAA batteries to get it to work (batteries are NOT included).
If you forgot the email address
The email used to sign in is the email address associated with the MyDisney account. Search your inbox for older Disney+ subscription, account, or billing messages. Those emails can help identify which address you used.
If you can no longer access the email address on the account, contact official Disney+ support. Disney may need to handle an email-address change through a secure support process; do not create a second account unless you are certain you want a separate subscription.
If Disney+ was purchased through another company
A Disney+ subscription billed by a mobile carrier, app store, internet provider, or another partner may require an activation step before the account can be used. Look for an activation link in the partner’s confirmation email or sign in to the partner’s account page to find it.
Third-party billing can also affect which company can answer payment and activation questions. If you cannot identify the activation details or the account connected to the subscription, contact the billing partner. A successful payment to a third party does not necessarily mean that a Disney+ MyDisney account has already been activated.
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- 【Compatible Devices】Universal replacement remote control is compatible with TV brands for Samsung, LG, Vizio, Sony, Hisense, Onn, Sharp, RCA, Element, Westinghouse, Sanyo, Emerson, Philips, JVC, Sceptre, Sansui, Panasonic, Magnavox, Skyworth TV and More Brand Smart TVs. Compatible with of devices, including DVD/Blu-ray players, Media Streaming Players and more!
- 【NOT Compatible Devices】Universal remote is Not compatible with Roku Streaming Sticks, Roku Sound Bar, TLC Sound Bar, Hisense Sound Bar, Anker Sound Bar, Klipsch Sound Bar, All Fire TV, All TV Sticks, All TV Cube, Apple TV, Google Chromecast TV(This product can only be connected and paired via infrared) If you are unsure if our remote control is compatible with your device, please contact us.
- 【Simple Setup】Step 1: Find the device type you need in the code list. Then find and circle all the codes for the brand. Step 2: Press and hold down the (SETUP) button for 3 seconds until the red light on the remote turns on. Step 3: Press and release the (TV/STR/AUD) button on the remote, the red light will blink once and remain on. Step 4: Enter the first 4-digit code from code list. Step 5: Point the remote at the TV, and test the buttons on the remote to see if the TV responds as you would expect. If the buttons don't control the TV, repeat steps 2-4 and enter different code to test. Note:If all the code in the program fails, please check the instructions on page 7 "Automatic Code Search.
- 【Package Included】Package includes 1* Remote Control, 1* User Manual, and 1* Code list. The universal remote control is to use 2 * AAA alkaline batteries(Batteries are not included). Note: Please do not mix old and new batteries or mix different batteries together.
- 【After-Sales Service】We attach great importance to the customer's experience of using remote controls. If you have any questions about your order or product, please contact us and we will get back to you within 24 hours on working days.
If your Disney+ account is locked or may be compromised
Suspicious sign-in activity can cause Disney to lock the MyDisney account and require a password reset. If you think someone else used the account:
- Reset the Disney+ password using the one-time-code process.
- Use Disney’s account controls to log out of all devices if that option is available.
- Do not reuse the new password on another service.
- Contact Disney+ support if you still cannot regain access or see activity you do not recognize.
Never give a one-time login code to someone who contacts you unexpectedly. Disney support should not require you to publish a verification code in a public forum.
When to contact Disney+ support
Use Disney+’s official Help Center support options, including chat or phone support, when the normal password reset, emailed code, and TV activation steps fail. Support is particularly appropriate when:
- you no longer control the email address on the account;
- the account remains locked after a password reset;
- you paid through a partner but cannot activate the subscription;
- the account email or subscription appears to have been changed without your permission; or
- you are being charged but cannot identify the Disney+ account receiving the subscription.
What will not fix a Disney+ login problem
- Buying a streaming accessory: Disney+ login requires the correct account credentials or a verification code; new hardware does not recover an account.
- Creating another account: this can produce a second subscription instead of restoring access to the original one.
- Using an old verification code: codes expire after 15 minutes, so request and enter a current code.
- Using a different billing email: the payment email and MyDisney login email may not be obvious, especially with third-party billing. Search Disney and partner confirmation messages before guessing.
Frequently Asked Questions
Do I need a separate Disney+ username and password?
No. Disney+ uses the email address and password connected to your MyDisney account. Use the same credentials associated with the subscription.
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- Best remote code library – Universal remote works with all major brands and supports thousands of the latest audio and video devices (not for use with radio frequency devices like Roku Streaming Sticks and Amazon Fire TV/Sticks)
- Preprogrammed for Samsung TVs – Universal remote’s TV button is preprogrammed for immediate use with Samsung TVs – simply add two AAA batteries (not included)
- Simple setup – Enjoy easy automatic code search and direct code entry programming, as well as master volume control to adjust the audio no matter which device is being used
- Designer finish and ergonomic design – The universal remote’s silver finish adds an extra touch of elegance to any decor while its ergonomic design fits comfortably in hand
How do I log in to Disney+ on my TV?
On the TV or console, select Log In and note the eight-digit code. On a phone or computer, open DisneyPlus.com/begin, enter the code, then enter your Disney+ email and password and select Start Streaming.
What should I do if my Disney+ login code does not arrive?
Request a new six-digit one-time code from the login-help screen, check your spam or junk folder, and use the newest code. Disney says these codes expire after 15 minutes.
What if I forgot the email address I used for Disney+?
Search old Disney+ account and billing emails to identify the address. If you cannot access the email account on file, contact Disney+ support for secure account assistance.
Why can I pay for Disney+ but still not be able to log in?
Look for an activation link in the partner’s confirmation email or account page. If the subscription was billed by a carrier, app store, or other partner, that company may need to help with activation or billing questions.
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The Bottom Line
For the fastest login, use the email address and password tied to your MyDisney account. On a TV or console, select Log In, visit DisneyPlus.com/begin on another device, and enter the eight-digit code shown on screen. If you forgot the password, request a six-digit email code and use it within 15 minutes; contact Disney+ support if you no longer have access to the account email or if a third-party subscription will not activate.
Quick Recap
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