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1Clear out junk files and repair common Windows errors2Fix the driver behind crashes, sound loss and screen glitches3Repair Windows errors before they cause bigger problemsPornhub disabled millions of previously uploaded videos in December 2020 after changing its policy to require verified uploaders. The purge followed public allegations about child sexual abuse material and non-consensual content, as well as scrutiny from payment networks—but the available counts do not show that every disabled video was illegal or that the purge itself confirmed those allegations.
Why did Pornhub remove millions of videos?
The immediate reason was a change to Pornhub’s upload policy. In mid-December 2020, the platform limited uploads to verified users and suspended previously uploaded material from users outside its content-partner groups and Model Program. Ars Technica reproduced Pornhub’s explanation: “As part of our policy to ban unverified uploaders, we have now also suspended all previously uploaded content that was not created by content partners or members of the Model Program.” Ars Technica reported the change on December 14, 2020.
The timing mattered. On December 2, The New York Times published “The Children of Pornhub,” which raised allegations involving child sexual abuse material, non-consensual content, and the platform’s removal processes. Canada’s privacy regulator later summarized those allegations in its investigation report; that passage describes the claims, not findings that every allegation was proven. In December, Visa and Mastercard also suspended payment processing services with Pornhub, according to the regulator. ABC News reported that the networks investigated and that Mastercard said its investigation had confirmed unlawful content. These developments formed the public context for the policy shift, but they are distinct from Pornhub’s stated reason for disabling unverified uploads.
How many videos did Pornhub disable?
There is no single count shared by all the reports. They describe different snapshots, use different units, and were published at different times.
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| Source and date | Reported figure | What the figure describes |
|---|---|---|
| Ars Technica, December 14, 2020 | Almost 9 million of 13.5 million videos | A contemporaneous estimate of the videos suspended under the policy change. |
| The Guardian, December 14, 2020 | From 13 million videos to 4 million by Monday morning | A reported library snapshot, citing Motherboard. |
| Office of the Privacy Commissioner of Canada, 2024 | Approximately 10 million pieces of user-uploaded content | The regulator’s later summary of content disabled in December 2020. |
These figures are broadly consistent with a very large removal, but they should not be collapsed into one audited total: the contemporaneous reports use video counts and library snapshots, while the regulator later describes “pieces of content.” The regulator also records MindGeek’s position that the decision followed its move to verified uploads, rather than evidence substantiating the allegations. Its approximately 10 million figure is not a count of videos found to be illegal.
What the purge does—and does not—establish
The purge establishes that Pornhub disabled a large volume of previously uploaded material as part of a verified-uploader policy. It does not establish that every disabled item was unlawful, involved abuse, or violated consent. Nor does the number of removed items, on its own, prove or disprove the allegations that prompted public and payment-network scrutiny.
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Canada’s 2024 report examines MindGeek’s privacy compliance, including consent, removal processes, and accountability. Its account of the purge is part of that broader regulatory record; it should not be read as a finding that all of the disabled content was illegal.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How the 2022 Mastercard action differs
Mastercard’s later action was separate from the December 2020 payment suspensions. In a statement dated August 4, 2022, Mastercard said it was directing financial institutions to suspend acceptance of its products at TrafficJunky, citing advertising revenue it said appeared to indirectly fund Pornhub. The statement also reiterated standards requiring controls for unlawful content and confirmation of age and consent. It does not establish the present-day availability of card payments at Pornhub. Read Mastercard’s August 2022 statement.
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Sources and further reading
- Office of the Privacy Commissioner of Canada: PIPEDA Findings #2024-001
- Ars Technica: Millions of videos purged from Pornhub amid crackdown on user content
- ABC News: Visa and Mastercard stop Pornhub payments amid allegations
- The Guardian: Pornhub removes millions of videos after investigation finds child abuse content
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