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Scan for outdated or missing drivers - takes under a minuteDriver Scan →Clear out junk files and repair common Windows errorsFree Scan →What Jennifer Did revisits the November 2010 attack on the Pan family in Markham, Ontario, using police-interview footage and interviews with detectives and family friends. Its most startling turns are the gap between Jennifer Pan’s first account and the evidence investigators described, and her later admission that she arranged the attack. But the documentary reflects the case as it stood in 2024: in March 2026, Pan pleaded guilty to manslaughter in her mother’s death, after Canada’s Supreme Court had ordered a new trial on the first-degree-murder charge.
What is What Jennifer Did about?
Netflix’s 2024 documentary, directed by Jenny Popplewell, follows the investigation into a home invasion that left Bich Ha Pan dead and her husband, Huei Hann Pan, seriously injured. The attack happened on November 8, 2010, in Markham, Ontario. Netflix says the film draws on police interrogation footage and interviews with detectives and people who knew the family. Netflix Tudum’s explainer describes the film’s account; the Supreme Court of Canada’s case summary gives the court’s account of the attack and later appeal.
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The ten points below are revelations and story turns presented in the film, not ten facts newly uncovered by it. TIME reported that the documentary draws substantially on existing reporting and police footage used in Jeremy Grimaldi’s 2016 book, A Daughter’s Deadly Deception: The Jennifer Pan Story. Where a point comes from the documentary or a reported interview, it is attributed as such; the court’s findings and the later plea are distinguished from the film’s narrative.
10 revelations and turning points in the documentary
1. The reported home invasion became a murder investigation
Pan initially told 911 dispatchers that intruders had broken into the house, tied her up, shot her parents and fled. Her mother died; her father survived. The Supreme Court’s summary confirms that both parents were shot and that Pan was left unharmed. The documentary’s central question is how investigators came to doubt the account she gave at the scene.
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2. The academic achievements she described were fabricated
The film recounts that Pan told her parents she was succeeding academically and attending college when that was not true. TIME reported that she forged school and student-loan documents. This deception is important to the documentary’s account of the family conflict, but it is not itself a judicial finding about why the attack happened.
3. She said she was studying to become a pharmacist
According to Netflix Tudum’s account of the film, Pan told her parents she was pursuing a pharmacy career and forged a diploma as part of the deception. The claim helped sustain an image of progress while concealing what she was actually doing.
4. Her relationship with Daniel Wong was a source of conflict
The documentary describes Pan’s relationship with Wong as unwelcome to her parents. Netflix Tudum says she continued contact with him despite restrictions. The film presents this relationship as part of the family tensions around the case; that framing should not be mistaken for proof that a relationship alone caused the crime.
5. Footage raised questions about a forced entry
TIME reported that security-camera footage from a neighbor showed three men entering the home and no signs of forced entry. That is TIME’s account of evidence discussed in the film, not a complete summary of the evidence considered at trial. In the documentary’s story, it adds to the doubts about the intruder account.
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6. Her father’s account challenged her claim that she had been tied up
Netflix Tudum reports that after recovering from a coma, Hann Pan told investigators that Jennifer’s hands had not been bound. That contradicted her description of being restrained. The documentary uses the disagreement between the accounts as one of the turning points in the investigation.
7. In a later interview, she admitted arranging the attack
Netflix Tudum says that in her third police interview Pan confessed to hiring the killers and leaving the house unlocked. She also claimed she had arranged for herself to be killed. The film presents this as a major shift from her first account; the claim about who was meant to be targeted must be read alongside the later legal proceedings.
8. The film describes an earlier attempt to recruit someone
According to Netflix Tudum’s summary, investigators learned of an attempt roughly ten months before the attack to have another acquaintance kill Pan’s parents. This is a detail in the documentary’s account of the investigation; it should not be recast as a separate court finding without further qualification.
9. The case involved Wong and three attackers
The documentary names David Mylvaganam, Lenford Crawford and Eric Carty as the three men who entered the house. The Supreme Court case summary identifies Wong, Crawford and Mylvaganam as Pan’s co-accused at the main trial; Carty’s proceedings were separate. The distinction matters because the film’s narrative brings together events that did not all proceed through the same court case.
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10. The legal outcome changed after the film
The documentary premiered in 2024, when it reflected the original trial-era first-degree-murder result. On April 10, 2025, the Supreme Court of Canada confirmed that a new trial was required on the first-degree-murder count. The court said the jury should have been instructed to consider whether the plan was to murder Hann Pan only and Bich Ha Pan was killed in carrying it out. It left the attempted-murder convictions in place. The ruling addressed a jury-instruction error; it was not a finding that Pan was factually innocent.
On March 18, 2026, The Canadian Press reported that Pan pleaded guilty to manslaughter in her mother’s death and received a life sentence. The report describes an agreed statement of facts: Pan plotted to kill her father, did not intend to kill her mother, but knew or ought to have known her mother could be in the home and that non-trivial bodily harm was objectively foreseeable. The present outcome for her mother’s death is therefore a manslaughter conviction by guilty plea, not the original first-degree-murder conviction. The attempted-murder conviction remains in force, according to the Supreme Court ruling and the later plea report.
Independent reader supportYour contribution helps us test, update, and keep practical guides available for everyone.How to separate the film’s account from the legal record
- The documentary: Netflix’s film uses police footage and interviews to tell the story of the investigation and its participants’ accounts. Netflix Tudum is a useful guide to the film, but it is Netflix’s own editorial material.
- The court ruling: The Supreme Court’s April 2025 summary explains why the first-degree-murder verdict could not stand and which conviction remained. It addresses the legal adequacy of the jury instructions, not every disputed detail in the documentary.
- The later plea: The Canadian Press’s March 2026 report is the source for Pan’s manslaughter plea and sentence. It is a news report, not a court-issued judgment.
For readers who want a fuller case narrative beyond the film, TIME identifies Grimaldi’s A Daughter’s Deadly Deception: The Jennifer Pan Story as a relevant earlier account. TIME reported that the book’s reporting and police footage informed the documentary; it does not establish the book’s current availability.
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