No: Disney did not use Disney+ to settle the wrongful-death lawsuit. It initially asked a Florida court to send the case to arbitration, citing account terms Piccolo had accepted when creating a Disney account. Disney later waived that request. In February 2026, Piccolo dismissed the lawsuit with prejudice; public reporting does not confirm whether a financial settlement accompanied the dismissal.
What the lawsuit was about
Jeffrey Piccolo sued on behalf of his wife Kanokporn Tangsuan’s estate. The defendants were Great Irish Pubs Florida, Inc., which operates Raglan Road Irish Pub and Restaurant, and Walt Disney Parks and Resorts U.S., Inc. The case was filed in Orange County, Florida, on February 22, 2024.
The complaint alleged that Tangsuan had severe nut and dairy allergies, told restaurant staff about them while dining at Raglan Road in Disney Springs on October 5, 2023, and later suffered a fatal allergic reaction. Those are allegations in the complaint, not findings reached at trial.
Why Disney invoked Disney+ account terms
In a motion filed May 31, 2024, Disney said Piccolo had created a Disney account through the Disney+ website in 2019 and accepted Disney terms. Disney argued that those terms required arbitration of “all disputes” with Disney and its affiliates, including tort claims. It asked the court to compel arbitration and pause the lawsuit while that request was considered. Disney’s motion declared, “This lawsuit is destined for arbitration.” That was the company’s argument, not a ruling by the court.
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Disney also argued in its filings that Raglan Road was independently owned and operated and characterized its relationship with the restaurant as landlord and tenant. Those descriptions likewise reflect Disney’s litigation position, not judicial findings.
Arbitration was not a request to decide the claims were false
Arbitration is a private dispute-resolution forum. Disney’s motion asked the court to send the dispute there and stay the court case; it did not ask the court to determine, on the merits, that the negligence allegations were untrue. The lawsuit ended without a reported ruling on whether the Disney account terms applied to Piccolo’s claims.
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That distinction matters: this case does not establish that every Disney+ user must arbitrate every dispute with Disney. It documents what Disney argued in one case, and the company later withdrew that request.
Disney waived its arbitration request
On August 20, 2024, Disney said it would waive its right to arbitration and allow the matter to proceed in court. Josh D’Amaro, then chairman of Disney Experiences, said: “With such unique circumstances as the ones in this case, we believe this situation warrants a sensitive approach to expedite a resolution for the family who have experienced such a painful loss.” The statement announced the waiver; it did not announce a settlement.
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What happened to the case
On February 27, 2026, Piccolo voluntarily dismissed the case with prejudice, according to reporting on the filing. That disposition ended the lawsuit against the named defendants. News 12 reported that it was not immediately clear whether Piccolo had reached a financial settlement with Disney. No settlement amount or terms are confirmed in the cited reporting.
So the sequence is: Disney sought arbitration in 2024, waived that request later that year, and Piccolo dismissed the case in 2026. The dismissal is separate from Disney’s earlier arbitration motion, and the public reporting cited here does not establish that a settlement occurred.
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Sources
- ClickOrlando’s account of Disney’s arbitration argument.
- TheWrap’s report on Disney’s waiver and D’Amaro’s statement.
- News 12’s report on the 2026 dismissal and uncertainty about settlement.
- Associated Press background on the lawsuit.
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