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Lunchly Responds to Mold Claims: What Was Said and What Was Reported

Customers alleged mold in Lunchly pizza kits in October 2024. The company described its inspection process, while contemporaneous reporting relayed a dated FDA complaint count that did not confirm contamination or causation.
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Lunchly said its kits go through a review process involving inspections and approvals after customers alleged they found mold in cheese in its pizza kits in October 2024. Those allegations were not independently confirmed in the contemporaneous reports, and the company’s assurance does not establish the condition of any particular package. A separate report said the FDA had received more than 10 complaints about Lunchly by October 24, 2024, including one citing a potentially related illness; that complaint count was not a finding of contamination or causation.

What customers alleged

On October 22, 2024, Fortune reported that customers, including YouTuber Rosanna Pansino, claimed to have found mold in cheese in Lunchly pizza kits. Dexerto also covered Pansino’s allegation and the company’s response.

The reports cited here do not provide independent test results confirming mold in the products or resolving the condition of any specific kit. The claims should therefore be understood as allegations, not an independently verified finding.

How Lunchly responded

A spokesperson representing Lunchly, Logan Paul, and Prime told Fortune that the products undergo a strict review process. The spokesperson said: “That process consists of multiple inspections and approvals, including that of the USDA, before any product can even leave the manufacturing facility.”

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Dexerto described the company’s response as saying its products go through a stringent review process in compliance with USDA requirements. These are company characterizations; the reports do not establish that the USDA inspected every finished kit or approved the specific product behind an allegation.

What the FDA complaint count means

Inc. reported on October 25, 2024 that an FDA spokesperson said the agency was evaluating incoming complaints and adverse reports related to Lunchly. As of October 24, more than 10 complaints had been reported to the FDA, including one complaint citing an illness potentially linked to Lunchly products.

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This is a historical count of complaints reported at that time. A complaint is not proof that a product was contaminated or that Lunchly caused an illness; the report does not establish either conclusion.

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Recall rumors and the limits of public lists

Logan Paul denied recall rumors in a video, as Dexerto reported on October 29, 2024. That denial does not itself establish the current regulatory status of Lunchly.

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The FDA explains that its recalls, market withdrawals, and safety alerts page covers certain posted notices, that not all recalls are posted, and that older records are archived. Consequently, the presence or absence of a notice on that page alone cannot establish the full regulatory history. The reports cited here do not establish Lunchly’s current FDA status.

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What can be concluded

  • Customers alleged that they found mold in Lunchly pizza-kit cheese; the reports cited here do not independently confirm contamination.
  • Lunchly described a review process that includes inspections and approvals, but that assurance is not independent verification of any specific kit.
  • The FDA complaint count reported in October 2024 records complaints received by that date, not confirmed contamination or proven illness causation.
  • The available reporting does not resolve the product’s current agency status.

Product prices and availability are accurate as of the date/time indicated and are subject to change. Any price and availability information displayed on Amazon at the time of purchase will apply.

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