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What AAMI and Ketut said
In response to a follower asking about Rhonda and Ketut during the COVID-19 pandemic, AAMI’s social-media account replied: “Hey there Matt, thanks for checking in on them! Rhonda and Ketut are still together and doing well. Naturally, they’ve had to cancel some holiday plans but are using the time to relax at home. Stay safe!” PerthNow reported the exchange on 18 July 2020.
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Ketut then shared a video update, joking that Rhonda was in the other room homeschooling the kids. The posts kept the characters’ story going with a pandemic-era domestic scene.
Rhonda and Ketut were advertising characters
Rhonda and Ketut belonged to AAMI advertising; they were not a real celebrity couple. The performers, Mandy McElhinney and Kadek Mahardika, were not a couple in real life, as PerthNow also clarified.
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Their romance grew out of an AAMI safe-driver campaign. In the campaign story, Rhonda went on holiday to Bali and met Ketut. The relationship became a multi-channel advertising narrative, appearing across television, online and social media, as well as press, outdoor advertising, events, public relations and consumer promotions. Marketing Mag’s campaign case study recounts how the storyline later introduced Trent during a high-school reunion arc before bringing Rhonda and Ketut back together.
Why the campaign became a story people followed
The characters’ romance drew attention beyond the ads. Marketing Mag reports that an unidentified fan created a Facebook page about the “sexual tension between Rhonda & Ketut”; the page received more than 100,000 likes within a week. That is a historical figure reported by the case study, not a measure of the 2020 update.
The campaign was designed to promote AAMI’s safe-driver rewards. Ogilvy Australia’s account says the program offered safe drivers up to 15% off insurance premiums and reports a year-over-year increase of more than 20% in new business opportunities. Those are agency-reported historical campaign results, not independently audited figures or current insurance terms.
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What the 2020 update does—and does not—confirm
The July 2020 exchange confirms that AAMI was presenting Rhonda and Ketut as still together in the campaign’s story at that time. It does not establish their status today. A 2021 report described the characters returning for a public campaign after a break from television, but that campaign appearance was not a newer relationship-status confirmation. The New Daily reported that return on 17 September 2021.
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So the direct answer is a dated one: AAMI said the fictional couple was still together in July 2020, and Ketut’s video added a joke about homeschooling at home. Neither post was an announcement about the performers or proof of a present-day update.
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