Heathrow is the busiest airport in Europe. It might not be the largest, but it is the busiest. With more than 80 million annual passengers in 2019, it is just a bit ahead of Charles de Gaulle in Paris.
How does it run so well? It is not pure luck. There is a lot of logistics behind. You might not see it, but the logistics is what keeps Heathrow so efficient and excellent.
The daily averages are at close to 220,000 passengers with a slight edge of 1% to arrivals. The airport is capped at 480,000 annual movements, which is the industry’s jargon for arrivals or departures. This documentary will help you understand what goes behind the closed doors so Heathrow can operate as it does.